Customer Ratings & Reviews

I highly recommend you get this for high dollar items. I use this all the time. As long as you have the item if it breaks or malfunctions you just exchange the item at the store for the original or something else and pay for another warranty at check out as well as the price difference. That’s all. I usually upgrade.

The only time we really get protection warranty is usually on bigger appliances as well as vacuum purchases. If it breaks, we're able to bring in the old, and get a new. If the new vacuum is more than the original, then we pay for the difference. If it's less, then we're issued a gift card with credit. Works for us.

Best Buy has the greatest service and warranty deportment ever. We have been customers for over 12 years

I’ve had geek squad for 3 years and it has helped with my devices.

A must get. I use my vacuum 2 times a day and things ware and thing break. This added insurance is worth it when it breaks down on you! No questions asked for the return of exchange makes it very easy!

I usually don't by the extra protection but did for our robot vacuum because of fear of damage from dog soiling. Did not have a problem with dog soiling but our unit stopped working about a week before our protection ran out. With no problems Geek squad replaced with brand new unit. Very happy with this protection plan.

As soon as I got there with my broken vacuum, they gave me my money back after 4 years, to buy me another one

Great vacuum for pets. I have 3 dogs and it works great.

Great vacuum, couldn’t figure out the filter issue and after trying to used my warranty and returned and picked up a new one. Simple.

This is a must have and worth every penny. Best Buy might have the best no bs insurance out of any company I’ve ever used. No third party Nonsense, you just walk in with your broken product and they replace it.

I delivered the Hard Drive to the service desk, after a quick review of my problem, I was informed when the Hard Drive would be ready and the cost to me, if they were successful in recovering the data. The recover was 97% successful and it was done on time. I am very pleased with the result.

Really good vacuum! If you need something that will definitely clean your carpets without sucking up toys and cords this is it! The mopping feature is pretty spot on and great too.

Bought this as a gift for my wife and she loves how much easier it makes vacuuming for her. The accesories are a really nice plus too

Exceptional service… quick and easy process in Dothan!

I'm so glad I added protection to my Dyson vacuums. I own two units and both have had battery issues within the first year. On both occasions I returned the vacuums to my local store and they just gave me a new unit, no questions asked. I thought maybe they'd be sent out to be serviced, but I was happy just to get brand new units.

Always give great fast and polite service. Quick fix

This three-year protection will help your vacuum if your breaks down or wears out from using it so please get the 3-year protection from Geek Squad it's worth it

Love this vacuum cleaner especially since we have a Siberian Husky that’s actually the same dog on outside of the vacumm cleaner box

very reliable and worth the money! do not hesitate to pay extra for this as it's worth when you needed it and you'll never know when!

Had it for over 3 months and it still runs great. The best feature is the hair pickup container, no more hair getting caught up by the roller, it now goes in its own compartment and it's easy to remove.