Customer Ratings & Reviews

Used the plan 3 years in. BB ended up given me a credit as the unit did not live up to how it worked 3 years in.

Hope do not have to use it :) Dyson is the best product ever. But in case I need service, I trust in Geek Squad. Puerto Rico has to change the way of getting in touch with them.

This is one feature I always have with any appliance I purchase. I have used a warranty several times on various products large and small. It may seem like a lot of money at the time but it's better to spend it up front than after have to buy a new item at full price or try and find a repair person.

If you can afford it, then it’s worth the value. The protection plan allows you to pay a lower and more comfortable price to protect your consumer goods. I think it’s worth it! Why? because you always want to invest and protect all your products as well as your peace of mind.

It is one of the best vacuums I have used! Makes it extrememly easy to clean up cat fur that gets on the floor, and the attachments really help with cleaning the sofas and other furniture. Would definitely recommend!

When we ask question about the old earpod ,if they can fixed ir not , the Geek Sguad agent explained and is more than the price of the new earpod ,so he recommend to buynew one .

Great service, they heard me out on the problem I had with the vacuum. They recommended that it would be best to upgrade since the model I had was an old one. The transaction to the new product was smooth with them.

Imagine not having to worry about your purchase for 4 years because you bought a protection plan! If you end up not needing it, you know you at least got your money out of your purchase. Imagine that you didn't and 2 years down the road it goes out. Those pennies a day you would have spent are now going to cost you the full price of another one.

This is a must purchase when it comes to buying expensive itmes like vaccums, TVs, or any fragile product that could damage within a year or two. Yes it will add around 100-200$ to your purchase but will save you money for long term. Very recommended.

Better safe than sorry. If anything happens to your product, you're better off having this plan, so they could either repair it or just replace it without spending extra money for another product.

works great saves a lot of sweeping only thing is if wifi goes out

Always get geek squad protection it does not go to waste. Best Buy and geek squad team is always helpful when addressing issues that are covered.

As stated in an earlier review, I have used the warranty multiple times with different items and Best buy has always stepped up with no questions asked and given credit for a replacement.

I purchased this unit for use at work and knowing the abuse it is going to endure…having this additional protection is good peace of mind!

A little pricey, but the value and piece of mind you get from Dyson products is priceless

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

Overall pleased with cake squad service. Little irritating as far as having to bring it into the store and having to make an appointment ahead of time or drop things off and then having to come back. It is nearly 60 miles one way for me to my nearest Best Buy store. Wish she was more convenient option. Wish things were a little more efficient.

Geek squad made returning my vacuum easy. It was no hassle.

Always makes returns/repairs extremely easy with no hassles.

Great suction for such a small device. I only wish that the device were a little more ergonomic (the location of the on button lends to accidentally pressing while operating the device). This device was perfect for vacuuming my stairs and couches.