Customer Ratings & Reviews

What's better than extra protection !! I try to get this every time I make a large purchase because why would I waste my money if something breaks and I try to return it after the manufactures deadline?

I purchased this protection plan to protect my initial investment. I took home the Dyson animal and allergy vacuum. I have used the protection plan before on a previous Playstation 3 as well as a previously owned Dyson vacuum. The staff handled everything flawlessly, no pressure, or pushback! This is why I will always shop at Best Buy!!!

I love it, it’s a powerful vacuum for floors and carpet. Fantastic for the obvious, messes and such. And, having a dog it makes life a lot easier. Worth the purchase and protection!

I by Dyson product because I love their quality and ability however, over years of use they seem to loose suction. I brought my previous Dyson back because of this and the only question that was asked was the reason for return. Once explained was told to go on the floor and find a new one.

Very efficient...great suction...lightweight...very happy

Bought a few items like the I robot and Dyson vacuum... There was no way that I wasn't going to protect my merchandise knowing that anything can happen to cause a problem and I wouldn't be covered. I have already had to use it on one of my I robot vacuums, I'm so glad I was covered! A must have!! I would recommend. This to anyone.

Honestly, just buy it. You can return your broken item and get a replacement or store credit back if they do not have it in stock. This has saved me many times and I love the ease of replacing it. Always have a pleasant experience when working with the BestBuy associate.

Always great and easy service. The overall process for returning and buying a new items was easy.

I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

Excellent BestBuy warranty, had to exchange the vacuum a few months after purchase due to vacuum wouldn’t power on. Took original back to the store and they swapped it with no questions asked!

I absolutely will alway get the extra warranty! Geek squad makes it so convenient and helpful to make sure my turn around of products is fast and easy!

No doubt one of the best protection plans you can get. Worry free, hassle free. If they cannot fix it or replace the parts to get it fixed, they try everything to make things right.

Got this because for what I spent on my vacuum I wanted some protection in case of any accidents. And I leaned whenever I didn’t get the insurance, that’s when I always needed it.

Always buy the protection plan, great guys that help you out

Best way to protect your acquisition, I always buy it from Best Buy, the immediate replacement is great

I bought this Bissell Carpet Cleaner to clean my living room carpet which is a beige. Boy was it dirty and this cleaner is easy to use and to empty the dirty water. It got my carpet very clean and I was impressed by the performance.

Works great. I would recommend buying the product.

We needed to replace our carpet cleaner through the warranty. Everyone was very friendly and helpful. They made sure everything was taken care of quickly and we were able to place an order for a new ine.

Love GS Extended Warranty plans. My $200+ went after 3.5 years and the switch around was SUPER EASY!!!! Definitely worth the tiny bit of extra money in case you, or a family member breaks the appliance.

I bought the 5-Year Accidental Geek Squad Protection for a battery powered vacuum and it did die. I came in with the product, showed that the battery no longer functioned and they staff took it and told me to go pick out a new vacuum! That particular vacuum was discontinued, so I got a more expensive one and paid the difference. Well worth the investment.