Customer Ratings & Reviews

I bought the 5-Year Accidental Geek Squad Protection for a battery powered vacuum and it did die. I came in with the product, showed that the battery no longer functioned and they staff took it and told me to go pick out a new vacuum! That particular vacuum was discontinued, so I got a more expensive one and paid the difference. Well worth the investment.

Been a couple years and it works like i first got it

I love this vacuum it picks up every spec of dust and dirt and the green laser is very useful. I was very skeptical at first because of the price but well worth it

The geek squads warranties are the best. I got a Dyson vacuum 3 years ago and I took it back to get it fix and they give me a new vacuum. They always have available appointments and are very fast.

I love this warranty, Ive had to use it 3-4 times with Dyson Vacuums so highly recommend buying it. My vacuum messes up at all I get a brand new replacement, or pay the difference to upgrade then buy another warranty. Best buy makes it simple and easy to use.

I love geek squad. I get it in everything I purchase. All appliances and electronics are protected from accidents and if they stop working. I just returned a carpet cleaner and got a brand new one

Never had an issue with geek squad i always recommend

Never used geek squad services. But I have the service plan in my membership.

We’ve always added a protection with the products we buy. The returns are easy. We return a broken item, get a gift card & use it to buy a new one.

Wont purchase anything with the protection plan! Definately save my pockets more than once!!!

always get it-----------------------------------------

I bought this with my auto vacuum thing. Like 30 days later my room flooded & it stopped working . I took it back to Best Buy . No questions asked. They gave me another one on sight . Even allowed me to purchase another plan

I have a Dyson ball but we removed carpet and installed tile. This picks up hair better than the ball on the tile. Light weight, easy to grab, vacuum, and put away.

Pretty powerful vacuum. I wish it was easier to replace the brush head but overall good vac.

Geek Squad service is an easy Yes for me. We have had countless concerns iver the years that they have solved, always professionally. The delivery service has been great as well, even with various contractors coming in. I wont go without!

I have owned this for a couple of years and although it's a little power house battery seems to be wearing down, Charge goes from 3 to 2 in a few minutes so will see if geek squad can assist me with protection plan. I would like a new one with a fresh battery. Great for spot cleaning so hoping it's replaceable.

Love it wouldn’t change it for the world. It’s every inch of corner of my house. Awesome service awesome warranty awsome Store fasspass wish I could just move in and staying there all day.

I always purchase the geek squad service on major purchases. I have had to use the warranty on several different occasions with previous purchases I have made over the years. I have had no problem getting my items replaced or the money back.

I definitely recommend purchasing the extended warranties on higher priced items. Its worth the peace of mind knowing if there is any problem you will get your item either repaired or replaced!

Works really good especially with pet hair. The self cleaning function is such a great bonus .