Customer Ratings & Reviews

Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

They did what they said they would in case of my vaccum breaking which was a refund

Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

When i return my electronic to get fix they respond quickly as it say. They look for every detail of the problem which for me it's important.

Great but had to return 2 times already just minor things . Machine seemed confused not knowing where to clean. Power went out wouldn't connect back to wifi. Great purchase but by time you keep paying for geek quad you would have purchased it again. But best buy Has best no hassle returns with protection plan

We are really happy with this program, they are really good, kind and always whiling to help.

This new bigger sized vacuum is really good. Im hlad I purchased it. The only down side that it is a bit heavier than your standard dyson so in prolonged use, it will wear your arm out. My 69 year old mother has a hard time with it. I would say if you dont have a big houes, maybe less than 2k sqft, stick to the smaller dyson.

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

Best vacuum I've ever used. Comes with so many attachments and gets everywhere that i other one couldnt.

I have been using the geek squad protection plan for a very long time now. They never let you down, and it's the reason that I only buy my electronics here.

Excellent coverage! My sister recommended it. Haven’t used it but looks really easy to set up claim/service. Never had an issue with my previous claims. Confident about this product.

Wife loves the new vacuum she uses it multiple times a week!

Works great on hardwood/laminate, carpet and tile floors. I wouldnt use it on rugs, its sucks up A LOT of the fibers. There might be a separste attachment sold separately for that. Love the laser light too, so helpful.

Must purchase with every technology item very useful

Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

Honestly the best protection I’ve come across couldn’t be easier they either fix it or replace it. I’ve replaced vacuums, iPads, and appliances. When you have the protection your stress free.

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

Geek Squad is always there to help! They don't mind any questions big or small!

The guys are great. Made my move so easy. Mounted tvs, set up our new tv. They are the best.

Worth every penny. Don’t get left with a busted new(ish) item. This put my mind at ease knowing that if something happens than I’ll be covered