Customer Ratings & Reviews

Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

Good warranty for products. Easy to understand what the warranty covers.

Best Buy honored our previous extended warranty with a single question or concern. We bought anothet item and did not hesitate to purchase the extended warranty

I have bought this Accidental Protection several times now. It has saved me money 3x now. Every time my vacuum dies, I am able to walk into the store for a replacement. The protection is only good for one use so you have to buy another 3 or 5 year protection plan. Highly recommend!

If you’re going to be buying anything these days it’s best to get to r warranties on them! It has saved us many of times because by the end I’d the warranty whatever we get it’s basically so beat it’s performance isn’t there anymore. So they exchange it!

I love my vacuum cleaner You have not cleaned your floors properly until you've cleaned with a dyson. It was so affordable. I also love the color selection. When it b broke geek squad offered a better one and my money back towards a new better one.

The convenience of not needing an entirely new purchase because I have a protection plan makes a HUGE DIFFERENCE. Do yourselves a favor, invest in the protection

I love my dyson, thus model Is super lightweight and great for hardwood floors but make sure you get the protection plan because my last one stopped working they sometimes get clogged and are hard to clean

Great for any equipment you buy from here best warranties the business

I’m so glad I have purchased geek squad on my products. It has been such a great service and I don’t think I will ever make a purchase without it.

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

Coming from someone who always passed up protection plans I purchase plans on everything I buy now. Any issues you may have with something Best Buy takes care of you with either full replacement value or repair no questions asked. Thank you Best Buy!!

Love the no hassle all my appliances I make sure I purchase this ! I feel like I overspend on the 5 year warranty verses 3 year . If something is wrong with your steam mop the return your money with a bestbuy gift card and you lose the 5 year warranty you would need to repurchase it again . Too bad I didn’t know that before I spent money on the 5year plan.

Very happy i got this warranty , you never know when you will need it.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

I bought this to replace my Dyson one. They are all about the same...don't work that great but work enough to keep for it's convenience. Don't like that there is no hanger/spot for the additional pcs but for the price I guess it's ok. Most are way too expensive.

Always get insurance for items like these because the company realy has great return policies

Excellent vacuum, works great and a lot better than expected. Would definitely recommend it to anyone.

The workers did a fantastic job and were very professional on time and looks amazing

Have not used but its nice just in case. I dont know if its really worth it but nice for the piece of mind