Customer Ratings & Reviews

This is a very good vacuum really enjoying and will recommend it to many.

If you buy big ticket items you know can possibly ware down or break, then you should really really really consider getting this added insurance. Worth it.

Love the geek squad warranty’s and just love how easy and simple bestbuy makes it to exchange or return an item!

Worth it to have 2 years of protection for my iRobot.

Great add on to your purchase worth every bit incase something goes wrong

I love the geek squad crew. They always take care of my needs. Thanks again.

Haven't had to use this yet except brought our vacuum in once and they just told us to clean it better to keep the pieces from getting stuck. We buy protection for most items and have had to use it several times for replacement and its an easy process.

The agents were quick and polite. Answered all questions i had and explained the process

Haven't had to use this plan yet, but Best Buy's protection plans are the best. I always purchase them. They are easy to use, I don't have to register my products. If my covered item breaks, I just take it back to the store, they use my phone number to look up my account, and the product is replaced. Love it.

Love it since it doesn't get stuck in places and it knows exactly where to clean. Lidar will get confused if you have a floor mirror

Always thankful I have the geek squad service and BB protection warranty!

Really good light weird vacuum. Picks up anything. The only thing bad thing is battery life could last longer.

Super bomb works so great I definitely recommend I’m in love

We have used the Geek Squad several times and are very happy with the results. I have purchased many things for new house including kitchen appliances, TV's and iRobot cleaning systems. The Squad has always been there to assist me as I always add their coverage

purchased geek squad protection for dyson vacuum-- the drive train motor broke and Best Buy replaced with a new model with no issues. Only complaint: once you get the replacement the new product is no longer covered and you need to purchase another plan (the cost went up and was for less duration)

It’s was so amazing buying from Best Buy, the product was destroyed but brought it back for exchange and it’s done

5-Year Accidental Geek Squad Protection was a good low cost deal to cover almost anything that can happen to my hand held vacuum. I had it on one brand and after a year pretty much no questions asked they gave me my money back and I used it toward another hand held vacuum.

Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

If I purchase anything of significant value and know it will be used by others and not just me, I make sure that I buy the extended service plans, I have exercised them many times with positive results and would recommend them to others as well!

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!