Customer Ratings & Reviews

Bought the 4 year accidental Geek Squad Protection warranty on my Bobsweep Pet Plus vacuum and Mop. Hopefully I don't need it but they are a little pricy so it is nice to have the added protection for if something goes wrong with it.

Our two year old iRobot needed work, and the Geek squad said that the parts weren’t available. After some discussion with BestBuy they gave us a new one.

The protection plan is definitely worth the price peace of mind for a year or more.

Great for pet hair, easy cleaning, and vacuuming .

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above

Protection plans are always a safe bet when you're getting anything electronic, whether its a vacuum, washer/dryer, computer, etc. Worth the extra few bucks to know its covered for a couple years.

I have used one before and i loved it. The only thing it doesnt do is get the edges of the walls. It leaves like a 1 inch gap. So i always have to take my broom and sweep the edges. But all in all its a good vacuum/mop

I was able to make a quick appt for same day, due to being unable to fix my vacuum i was able to get a new one that same day!

So happy we added this to our sweepers purchase. Anything happens it's taken care of.

I like the geek squad service, super helpful, I made the appointment for the replacement of my steam mop and got a new one right away.

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Peace of mind for our new vacuum wife loves how it works and makes her house cleaning easier

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

Excellent waranty and I have experience with this service!

I always buy Geek Squad purchase protection. They always help me whenever I have problems with my items. Customer service is always helpful and resolve my issues. We keep buying protection. It's always piece of mind.

Best Buy has the greatest protection warranties- great if I have a min issue with the product- no issue so far

The protection plan is definitely worth the money in my opinion, I had an issue with my original vacuum after the manufacture warranty was up and Best Buy replaced it with no issue.

Sheeeeesh! On a 600 dollar item, might be a good idea to protect it! Grab Geek Squad when you purchase so you’re not left with broken merchandise 2 years after u buy it!

Also puchasr the geek squad protection it cmes in very handy when something goes wrong with protect.

The geek squad had help me solve and fix the problem I had with my item