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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3578 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,578 reviews
  • Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny bought a vaccume that only lasted a yr, they could not fix so they refunded money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service. They install and repair my electronic devices in my houses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with Geek Squad protection. They stand by there products. Wouldn’t buy any electronics without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have protection on an item if it get messed up or damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any brand you buy there is a chance of malfunctioning and this warranty gives you peace of mind that your purchase is completely covered with the warranty that you have purchased. Please don’t forget to buy this with anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition when you really need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection just in case when things doesn't go well on any appliances big and small. Though there are times, the item breaks when the warranty already expired. Just wondering why it's always like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get these just to be safe. Ive notvhad to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather use the Best Buy Geek Squad Protection then any other plans. Best buy is so easy to deal with and they cover everything and do all the work as far as sending it off and dealing with the manufacturer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for your money really worth that extra little bit espically if you use the item often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They stand be there warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is great with warranty and stand behind it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to help and trouble shoot my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a product from Best Buy without getting the warranty. I recommend always buying the warranty on the Dyson products as we have had to use it in the past. Dyson 2 year warranty isn’t near long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services always knowledgeable and friendly stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement on a little green clean machine,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned my little green clean machine because the hose split at the connection. Because I had geek squad, the return was quick and easy! Highly recommend this wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program it’s good when you’re family bcz it could save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad covers my vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t get Geek Squad protection then it’s on you! Get it, because if not. You would have to fork up another lump sum to buy a whole new device or in my case a very expensive vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking the product would be covered for 2 years but it is only covered until you go to use the warranty. They told me they cannot fix it and would replace it at no charge which is great but the replacement is not covered by their warranty and I would need to spend another $90 for it to be covered. I was told it is more convenient to have the warranty with geek squad because I could go into the store for the replacement but they never even have the item in stock so it’s being mailed to my house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least I know I'm covered for two years if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it in case anything happens to the product. It gives me a peace of mind knowing it is covered with a warranty. I know Best Buy warranty is good to have, knowing it will be repaired or replaced.

    I would recommend this to a friend