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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3579 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,579 reviews
  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my house look clean and its super easy to use, few working parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swad protection plan are a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swad protection plans are a great value when you have an issue its easy to get it resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection never hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this service yet, ut it seems like a good value for the time frame if anything does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe One of the Few Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, it's the Geek Squad, why worry. Just got it even though Dyson has a warranty, it's still nice to have because I wonder about Dyson. With this, it's the Geek Squads problem, not mine to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad is so good they are very helpful. I really like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty. BestBuy is great with their warranty services. Let’s face it, the days of buying a vacuum or floor cleaner and having it last for 10 or more years is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum broke and when I took it in they just said I could get store credit or pick a vacuum off the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wide carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to put together. Worked right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this warranty extension for the vacuum because it give us peace of mind. The vacuum is a gift for my daughter and we want she can use her vacuum for many year without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep cleans floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop works well and gives your floors a deep clean. The mop pads are easy to remove and clean, I just through them in the washer and allow them to air dry. This mop is easy set up and also light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when your item breaks after a number of years. Best Buy has the best warranty of any big box store out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to anyone! I made the mistake of not getting this for my first roomba and boy did I regret it. Won’t be making that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have in case you drop an item or it just stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best "no-brainer"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a "extended warranty" on a carpet cleaner is a no brainier. these units gets used and end up extremely dirty. Best Buy stands behind the performance and takes care of any issues fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting for any appliance. I have been able to exchange my appliance due to damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and easy to clean ...the battery lasts enough to clean my 3 bedrooms house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Plan in electronics by far! Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

    I would recommend this to a friend