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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3580 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,580 reviews
  • Rated 4 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is not so geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! My huge TV was installed by amazing and courteous professionals!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for extended coverage if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the same problem three consecutive times with a Dyson vacuum. When I got the second one, I got a three-year extended geek squad warranty in anticipation of having further problems. The vacuum broke inside of what would have been the manufactures one-year warranty but because Best Buy replaced the vacuum under my extended warranty, that voided the extended warranty, and now my third product has already broken and the three-year warranty was a waste. This would be great for products that you expect to last beyond Their Factory warranty, but I would shy away if you have a product that has a higher potential for a short shelf life

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best service plan there is

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy if a product stops working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Groovy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great! Although I wish the attachments stayed on better, overall I have no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good idea to purchase an accidental protection plan. You never know when something is going to happen. Get your purchase re[;aced free or cheaper than purchasing another at ful cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Headache Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issue getting a replacement for a device with Geek Squad protection (If it is considered non repairable). Protection offers a solid peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always so friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the protection plans from bestbuy. Always so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I register every appliance or electronic item I buy with the Greek Squad. There is no better customer service! They have never disappointed me with guaranteed quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a vacuum cleaner and glad I did as mine broke down after 6 months only. It was as simple as replacing the broken one! This insurance it limited now to only one replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always adding protection. Few times it helped with replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT MAKES MYLIFE EASIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of features especially the lazer. You can see almost see everything on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that my items are protected through geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that my items are protected through geek squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad trusting

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents clarify what my coverage will cover and how everything works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and did everything that was stated in the advertisement. I am very happy with this product, and I will recommend this product of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amaizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Is powerful and light I used in my jod every day and is working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Recommend to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always very honest in honoring its protection plans. At time of sale of protection plan there is no pressure to sale and at the time of service needs there is hassle-free experience.

    I would recommend this to a friend