Customer Ratings & Reviews

Geek Squad is great! reliable and resourceful. never complains just shows up and fixes problems

It’s been almost two years and works like the first day the only thing is the cleaning the vacuum cause it get really dirty sometimes and the time is less then 30 minutes in full power. For now no need to complain about it much

Absolutely incredible!I had low expectations due to previous models and other brands but this far exceeded my expectations! I never get over the self clean! The suction is great, and it is worth every penny!

Geek Squad Protection is a no-brainer… I go out of my way shop at Best Buy and sometimes pay a couple dollars more to be able to have access to the GSP service/plans. A little bit of patience and trust in Best Buy, and you will save yourself a lot of headache, and in the end, money! They care about supporting their customers and the products they protect through Geek Squad. They were able to address the issues I was having with my vacuum and when they couldn’t repair the pieces that wore down, they honored their commitment to their GSP, and replaced my Vacuum. Thank you, Best Buy/ Geek Squad. I will always get GSP and you should too!

I have used geek squad in the past and they have been able to help me.

Awesome little gem to have in your home. This machine definitely cleans the pet hair very very well! This machine also “spot” cleans certain areas for me when I don’t feel like plugging in the vacuum, I just click spot clean in the App and viola!

Very helpful especially after purchase. It helps to make sure you can get a replacement item.

It’s great for spot cleaning but doesn’t effectively clean large areas, depending on what is being cleaned it mainly is a scrubber more than a vacuum mop.

Always understanding and on task with walk-in help!

Excellent warranty ,It's a very good warranty!!!!!

highly recommend it.our carpet cleaner broke and within 20 minutes i was on my way home with a new one.

I love geek squad guarantee they resolve any issues Highly recommend..

Just when you think you don’t need the insurance coverage, your equipment fails (due to different circumstances) my vacuum battery stopped charging well and so I took it in and they gave me all my money back on a gift card and I was able to buy a brand new vacuum. I now have a toddler in the house and you better believe that he doesn’t know or care how much you spent on your equipment. Accidental coverage is part of the insurance I purchased with my Dyson vacuum and you better believe I bought it again when I purchased my new vacuum.

great warranty. it was quick and easy.everything we buy from best buy now getsca geek squad warranty.

Unfortunately I had to use it recently but it was no problem at all at the store.

Exellent service, very efficient I have a problem with my product and they resolved it.

ALWAYS LOVE THE EXTRA COVERAGE AND EASE OF KNOWING THERE IS A BACK UP IF ANYTHING HAPPENS

I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

Experience geek squad tech too ensure proper handling and installation and treat it with respect on item you work hard for and to enjoy many years to come

The 4-Year Accidental Geek Squad Protection Plan is a solid choice for those who want comprehensive protection and quick, reliable service for their electronics and appliances. However, be sure to weigh the cost vs. value based on the item you're insuring and your likelihood of needing repairs.