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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3595 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,595 reviews
  • Rated 5 out of 5 stars

    Geek squad is not so geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! My huge TV was installed by amazing and courteous professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Plan in electronics by far! Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best service plan there is

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy if a product stops working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT MAKES MYLIFE EASIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of features especially the lazer. You can see almost see everything on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always so friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the protection plans from bestbuy. Always so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this for my mom for Mother's day and I bought one for myself. It works great for her but I couldn't use mine and returned it because we have cords under our beds and it always got stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that my items are protected through geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that my items are protected through geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always adding protection. Few times it helped with replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amaizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Is powerful and light I used in my jod every day and is working very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and did everything that was stated in the advertisement. I am very happy with this product, and I will recommend this product of my friends.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad trusting

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents clarify what my coverage will cover and how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad at the very least I’m guaranteed of no replacement at my cost for this term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad totally recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend the Geek Squad Protection. I got the protection for my Dyson vacuum. My vacuum was not working properly, so I went down to the store and had my vacuum replaced with a new vacuum cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly. This program is never clear and or easy to use. It sounds like a great idea and prep for ur home but seems like there are always changes to the program once they arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy process. Had no struggles with processing the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must for my household. With the changes Best Buy has made in their plans it’s time to look into memberships vs. plans per item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great to have around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t drop my computer or sink it in the water but I am beginning to think that feeling comfortable knowing that if my computer says goodbye, I’ll be able to say hello to another work horse.

    I would recommend this to a friend