Customer Ratings & Reviews

Glad we had it as after 1yr our Roomba died. I have purchased the added perform Best Buy’s in the past and they have been great. Would recommend.

I purchased this protection package based on the Geek Squad brand. I trust that if there are issues, Geek Squad will honor them. I have not used this service for the purchased device yet.

Best Buy is the only company lace I always get the geek squad warrenty. You don’t have to find your reicete or an old policy you can’t find. You make an appointment go see the geek guys and bam it’s either fixed or they credit your account for everything including the geek warrenty and you just go to the store and get a new one

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

you would think for the price, the vacuum should last forever, but like everything, they do break. I have had to use my warranty twice and it was simple to execute. I just took the vacuum to the store and they replaced it on the spot.

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

Good product, this is the fifth Roomba I have bought. Two for myself and 3 as gits. Everyone happy with this product.

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

Cleans very deep and removes tough satins. The steam cleaner is a little loud but works very well.

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.

All I can tell you is that you should get the production when offered. The way companies cut corners on production; you never know when you need the back up. They are always there to help.

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

Great Product, ++++++AAAAAAAAAA we use it with no problem

Geek Squad service are very knowledgeable and It was really fast. They just needed up replacing it.

This vacuum is awesome it cleaned my carpets better than they have been in a long time

Excellent coverage and price very happy with the purchase and the extra protection

Great for what it is! Bought the protection for my Dyson vacuum and was helpful to have when Dyson was not able to promptly provide a solution with their products.

This protection plan was used to replace a vacuum that had gone bad. Employee helped me out big time! Got me a better vacuum I liked much more because the one I was trying to replace wasn't being sold anymore. I love my new vacuum so much more than my older one. Thanks so much Best Buy/Geek Squad!

I highly recommend purchasing the warranty every time you buy a Dyson product. I have been buying Dyson products for years and so far two out of the seven devices that I have purchased have giving me issue. however with the warranty you get your device replaced for a brand new one. The only catch is that you have to rebuy the warranty every time you use it but in my opinion it’s worth it especially since Dyson products are very expensive definitely Worth the money.

Most suction power from any other vacuum I've had before at a great price