Customer Ratings & Reviews

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

Really good light weird vacuum. Picks up anything. The only thing bad thing is battery life could last longer.

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

So, if your product breaks it needs replacement (even 45 days after) you need to buy a new plan. The whole process with the plan is amazing. They swapped out the product no questions asked.

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

It’s was so amazing buying from Best Buy, the product was destroyed but brought it back for exchange and it’s done

Did an insurance claim on my vacuum since it broke part of a piece and no longer worked. It was the easiest claim I’ve ever done. Since the vacuum was out of stock, they gave me a gift card of the value to purchase a new one!!

Good warranty for products. Easy to understand what the warranty covers.

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

The workers did a fantastic job and were very professional on time and looks amazing

Vacuum has been very good. Has strong suction on the boost setting. Works great on carpet and non carpet floors.

Great for any equipment you buy from here best warranties the business

Very happy i got this warranty , you never know when you will need it.

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

geek squad protection is way better than wasting your money and allowing it to break. invest in your products everyone. this is needed. you can switch it out for a new one in store at customer service. if not, they can order it if its not in stock at your best buy.

This protection plan replaced the plan for my previous plan covering a Shark vacuum that became nonfunctional. The plan allowed me to simply return the broken vacuum for a new one. The only cost I paid was the difference in price and the cost of the new protection plan.

The agents were quick and polite. Answered all questions i had and explained the process

I bought this for the 1st purchased vacuum and boy am I glad I bought, the vacuum flamed out after 14 months of use,m. The process was way too easy when I got Best Buy, this is a must have insurance on certain things. Like a vacuum