Customer Ratings & Reviews

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

Very quick and fast response for service calls and Schedule appointment for the diagnostic work

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

They did an amazing job connecting and mounting my TV and hooking everything up

They do a really good hob great customer service..

Excellent product great service and light!!! great price

Love this item very easy to use and never ask for nothing

Just when you think you don’t need the insurance coverage, your equipment fails (due to different circumstances) my vacuum battery stopped charging well and so I took it in and they gave me all my money back on a gift card and I was able to buy a brand new vacuum. I now have a toddler in the house and you better believe that he doesn’t know or care how much you spent on your equipment. Accidental coverage is part of the insurance I purchased with my Dyson vacuum and you better believe I bought it again when I purchased my new vacuum.

Is good to have a protection plan in case it geta damaged.

They are always in the position to help you. Other stores should take note

Glad that I have this in case anything happens to my products.

Absolutely incredible!I had low expectations due to previous models and other brands but this far exceeded my expectations! I never get over the self clean! The suction is great, and it is worth every penny!

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

Everything you buy, you should add this on there for a peace of mind

was worth money.we started having problems with and took it to geek squad.within 20 minutes a was out of the store with a new machine.awesome service.

The only reason I'm asking is to make a list for my family and then I'll have to make sure that they have the

Awesome little gem to have in your home. This machine definitely cleans the pet hair very very well! This machine also “spot” cleans certain areas for me when I don’t feel like plugging in the vacuum, I just click spot clean in the App and viola!

Best Buy warranties are so easy when something breaks. I don’t buy it for everything, but it’s nice to have for expensive or easy to break items

Now let's talk about extended warranty I was one that felt it was a wrong idea . I figured if it broke I would just go get a new one but with new stuff out these days things normally don't last as long as they normally do back then. So the wife and I decided to pick one up and I made a great decision 2 years later my vacuum cleaner I once purchased died on me and I took it back and they gave me the money and I was able to purchase a new one from the money that was given to me if you're looking to save money by yourself an extended warranty is a way to go

I jad an issue with my vacuum and took it back. Showed what was wrong and they gave me a new one. No ussues at all. Best warranty ever!