Customer Ratings & Reviews

It does what is supposed to do and protects you. I always get it.

Solid protection plan. Haven't had to use this one, but they have saved me in the past!

It’s been almost two years and works like the first day the only thing is the cleaning the vacuum cause it get really dirty sometimes and the time is less then 30 minutes in full power. For now no need to complain about it much

Knowledgeable, friendly and repairs done in a decent time frame

The 4-Year Accidental Geek Squad Protection Plan is a solid choice for those who want comprehensive protection and quick, reliable service for their electronics and appliances. However, be sure to weigh the cost vs. value based on the item you're insuring and your likelihood of needing repairs.

love this vacuum, the suction is great & it charges fast!

I loved this vacuum!! Took the extended warranty and after 3 1/2 years the battery life had shrunk considerably so I took it back up to the store and they traded it out for a new one!!!! All I had to do was pay for the extended warranty again and I walked out with a brand new Dyson vacuum for $100!!!!!

Peace of mind purchased 4yr extended warranty..and know ill be covered for repair or replacement.

I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

Geek Squad is great! reliable and resourceful. never complains just shows up and fixes problems

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

Completely forgot we had it as the original stick Dyson we got years ago was tride & true until recently (after we bought our home it went through a lot from apt to house as a lot of cleaning was had) when it finally came time to get a new one, went on best buy and low & behold we forgot we got this when we bought original vacuum! Helped out tremendously, especially with our current added expenses of house & newborn. A few $$$ saved is a lifesaver

I always purchase it and have used it for at least three returns/exchanges. There's nothing like the feeling you get when your favorite fill-in-the-blank breaks and then gets replaced or refunded for a fraction of the price of the protection.

Very helpful especially after purchase. It helps to make sure you can get a replacement item.

I had a great experience with Geek Squad! The technician was professional, knowledgeable, and resolved my issue quickly. Scheduling was easy, and they kept me updated throughout the process. Highly recommend for reliable tech support!

Bought this warranty again cause last time I use it was No Questions Asked. Just loved it, I was not a big fan on warranties for Best Buy on the past. But with this great experience this particular time they have won me over again.

What stood out most was the exceptional customer service. They were attentive to my concerns and answered all my questions patiently. It’s refreshing to receive such personalized attention. Overall, my experience with Geek Squad exceeded my expectations. They truly go above and beyond!

My experience with getting. Replacement device was awesome! They sent my device out, I recieved update I could get a new device and I went into the store and got a gift card for equal value issued. I was able to purchase my same device model and the geek squad on my new device. Normally they say you can put it towards whatever or a newer model but I thought it was the best value getting the same and a new geek squad plan.

Had a dryer drum go bad couple years after purchase. More cost effective for them to replace the dryer but the style was discontinued. The gave me the full value of the dryer as a gift certificate, even though I paid less because of a holiday deal.