Customer Ratings & Reviews

I buy replacement on all my electronic purchases, and if you ever have to use it, they are very good about replacing or repairing with no fuss. Worth every penny just for piece of mind.

Excellent sevice for team people for support me thanks

Geek Squad is good to have if you have a lot of electronics and appliances too.

I can tell you as a tech person I have never really purchased geek squad coverage, however as wives are she suggested a one plan. The device died (HDD) one month after. Prompt professional and very helpful, I would do it again..

The service was a problem at first. They sent a third party contractor to do the work. They ended up breaking my new 55 inch tv. Geek squad was great and made everything good.

I haven't needed to use this product replacement warranty. It gives me piece of mind knowing I have it if I need it.

Pretty good support, met my expectations. One suggestions, fast response and less wait-times.

Highly knowledgeable staff that listened to my needs and found the perfect item.

Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.

Like I said get insurance for gadgets especially if your little ones that gets into everything. It’s a little less frustrating it breaks and geek squad will fix for you .

Some items you don't need to get this for, so look carefully at the cost. Now with that said. I purchase Geek Squad Product Replacement for some items and not for other items. When I have had to use it, BestBuy has always handled it very well.

I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.

lately ive had too many electronics dying just after their manufactures warranty run out-if the price is right on an extended warranty-i will get it-may not use it but if needed much cheaper than buying something new when you have something die

Amazing Service, they attended me with a smile and very professional!

This service is one of the best things you can do to protect your wallet and your new purchase. If it breaks they fix it. If parts are no longer available then it is replaced with anew model.

An excellent product for the price. It is well worth it to have this extended protection program and Best Buy has always been very good with their technical advice and support.

Lets face it, EVERYTHING breaks, usually within two years. The best buy warranty is the only reason I keep shopping at best buy. Have had numerous expen$ive computer peripherals replaced, no questions asked no hassle. highly reccomend.

The Geek Squad is great to work with on product problems

I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

When my HP desktop died and could not be fixed, I bought another HP desktop and was helped getting it online and showing all the files I need. I don't know what I would do without the Geek Squad.