Customer Ratings & Reviews

Employee’s we’re very helpful and had awesome customer service answered all my questions.

I always purchase extended warranties on more expensive purchases. I don't have a lot of problems with my purchases but when I do, having the coverage really helps.

Very good for a protection plan helps to have this in devices

The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

This product replacement gives me peace of mind, i returned a product because of issues and it was done right away, the product was replaced immediately.

bought it for the HP printer so far have not used it but I am sure one day it will come in handy.

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

I haven’t used it. But it’s good to have peace of mind with extended warranty.

Great peace of mind when your radio, tv, or computer need repaired or need to be troubleshoot. I am not an electronics person at all, leave that to the experts, aka Geek Squad!

Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!

Excellent coverage and price point! Printers tend to be tricky with maintenance!

My printer had an issue where it would leave stains on the printout. I mentioned my issue, and received a replacement for my printer within few days.

This set replaced our standard keyboard/mouse that came with our desktop....We have a huge desk set that requires us to run the wires thru the back of the desk and that limited us in how far we could move the keyboard. Not a problem anymore.

There are not a lot of items that I would consider purchasing product protection for. But Best Buy has one that I always get for my electronics. The cost is great and they handle any issues without hesitation.

Mount my otostart for my tacoma.best thing i ever did thanks guys

Perfect i love it and it was very fast shipping . Perfect

Geek squad is a service I didn’t realize I had initially, but I was glad to realize I did!

The Geek Squad Protection Plan is the best. It's better than some manufacturer warranties. I always buy the Geek squad protection because they will fix or replace your item no questions asked as long as you have the protection plan.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.