Customer Ratings & Reviews

Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

Geek Squad great just remember it’s easier to get hep if you make an appointment.

I always get these for anything that costs a fair amount of money but only has a one year warranty. Better to have it and not need it than to need it and not have it.

Printer works well. Printer quality is excellent. Unfortunately, set-up can be painful, and you have to use the app to set it all up. It is not a simple plug & play.

Excellent extended warranty for more than reasonable price.

I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

Luckily I've only had to use my Product Replacment once with BestBuy, but when I did the experience was straight forward and fairly painless. Even if you never need it, if it's a big purchase like a New Console or TV, it's nice to have the peace of mind of the protection plan.

The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

We had a problem with our connection to sonos and the tech was able to come to the house and fix it for us. He was earlier than they told us. Very professional

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

I have been using Geek Squad since they first came to Best Buy. They have fixed all my electronics at different times. I can explain to them the problem in lay terms and they get it.

Always purchase Geek Squad protection. It has been an asset more than once when something either stops working, breaksdown or is irrepairable.

I did not use the Geek squad for home install. Just asked questions mostly. Always able to resolve my problems. If I ever need their help again, I feel very confident of their expertise.

Love geek squad protection! They ship or replace anything with a protection plan!

I called the Geek Squad and they were very helpful.

I never purchase devices without an extended warranty. This warranty was purchased with the HP OfficeJet Pro 6968. I recommend the extended warranty for anything that is eligible for an extended warranty.

I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

Good product for protecting electronics since the electronics of today aren't very reliable even from great brands.

Always get GEEK SQUAD just to protecting our expensive products in case something went wrong and best buy either fix it or give you a gift card to buy a new one