Customer Ratings & Reviews

The geek squad are so nice. They are knowledgeable at what they do. They try their best to fix the problem. If they are not able to. They will gladly replace the item with no problem.

I only had to use them twice, but it was easy and smooth. They wasn't able to fix my T.V. gave me full refund to purchase another one. So we upgraded ! I

Every product I buy from Best Buy I protect it with a Geek Squad protection plan.

The best ever service to exist around town, use geek squad!

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

Awesome products to buy for customize products to sale

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

Always have geek support. You’ll never regret it. Lost my phones a few times and get em replaced cuz of the insurance and geek support. I got both on my products

Have not needed any help at this time but am confident that it will be there if needed.

Great to have just in case anything goes wrong with whatever you have purchased.

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

They get the job done when I had issues they helped me until I got everything resolved.

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

Best buy offers warranty on other items and most people just ignore that when they're asked but it's well worth it if he ever have a problem just take a right to your local Best buy and they will take care of it

The best printer ever! Got it straight from river oaks location. Houston tx

They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

Great product love the geek squad cause I'm a total tech geek