Customer Ratings & Reviews

Fasy reliable services, always up to date with how to assist me with my protected product

When spending a great deal of money on a product you know there is always a chance of something not working the same as you originally bought it. Something breaks off. Nice knowing they will replace the item and no waiting

Love my Geek Squad 2year replacement warranty!!! Don’t buy anything without adding this protection!!!

I always purchase the product replacement on expensive electronics. I don't always have to use it but when I have there has not been any issue. They are very easy to work with.

After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

I took a old computer to The Geek Squad and have them check the system and put it all on a SD card and they removed the hard drive gave it back to me and kept the rest of the old computer it was awesome well worth the Geek Squad

I have had geek squad for years for my computer. Whenever I have had an issue with anything regarding my computer, I call the 800 number and a tech has always resolved the issue!

I bought this plan for my cricut air explore 2 and hace piece of mind that if I do encounter a problem it will be taken care of. I would highly recommend.

This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

I love bestbuy and I literally buy most of my products here as long they can't match the price because replacement is stress free if needed.

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

Great Service. Very patient. Quick response.to customers

Since purchasing the Geek Squad 2 yr. coverage with Webroot SecureAnywhere protection, none of my previous problems of picking up viruses here and there have disappeared. What do you get for the money? Peace of mind!

Always good to keep it after manufacter s warranty expired

The geek squad is very knowledgeable and easy to work with.

Worth the cost. Extra security never hurst, especially for pricy products

Geek Squad is always there to protect your valuable electronics. Whether they replace or repair the item is dependent on the item, it is a worth investment.

This is a great plan that will replace your item if it gets damaged past the point of repair, and they will also fix it if it breaks in the warrantied term. If it's something of higher value then this is a no brainer.

Have been using the GEEK Squad for many years. They are usually able to fine the problem and fix it. Sometime takes a long time on hold to get to the right person.