Customer Ratings & Reviews

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

Geek squad protection is a necessity. We have a peace of mind to know that if anything happens to our product purchase, Geek squad is there to replace.

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

Excellent value. I had to replace my printer, and they handled it with ease and no hassle

Not worth the hype it’s a decent vacuum but doesn’t do anything that the cheap ones can’t. It has a lot of bells and whistles but at the end of the day they really don’t add any benefit over a traditional vacuum. Only benefit is the attachments it comes with and the extra battery good thing they sent one as it doesn’t last long at all.

Great to have if you ever need it. Replacement or fixing it can be expensive.

As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

The Greek Squad protection plan is very good and it's worth the money to have.

Great service, always available for help on setting up anything.

If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

Excellent extended warranty for more than reasonable price.

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

Raquel-service representative was very supportive and professional

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

They are very helpful and they always help me with my purchases and stuff

Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this

The printer was having issues and if u hv the warranty same can be replaced but if not in stock a full refund is issued for printer and extra warranty.

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

Geek squad warranty is worth the extra peace of mind. It is easy to put in a claim call 800 tell them the problem and they will take care of the rest.,

Love the service they provide for all my equipment!