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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11046 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 11,046 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting my geek squad coverage with all of my products you just never know when you will need it or when your purchase is going to need to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Product Replacement plan if it's available. I've used it in the past on other products and it's a hassle-free service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement excellent service. Representatives are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not the thoughtful at this time in his life. Very glad that we bought the replacement warranty. He broke the head set and we took it back to Bestbuy. No issues with the return. Very much worth the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best pick you can make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some stuff we buy but the basic warranty can gonaway any day ir month so the best option or pick starts when we experience someting but it suppised to ge cover because we spent so much money and catch is plus what we safe they want you spent or purchase this like we never getva discount plus it will be safe for little bit longer. Ether way is win win situation on both ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved getting Geek Squad service with my products. It provides a little more ease of mind so that if something were to happen I can bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always add Geek Squad to electronics purchase, makes life a little more kid proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the best value on products that I buy for products that I don't know about items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth spending the extra money for Geek Squad product replacement. I have never had a problem returning a product, and the service is always outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps me with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. I love the fact you don't always have to go inisde the store. They will help you through the chat option or call option as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably will not need this service but it was a good deal and peace of mind is always good. The unit is excellent so probably won't need it serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get a protection plan as you never know when you might need it and then you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green Squad solved problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to come back to get protection on my gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me a sprocket HP handheld printer which I love! So i had to come back to get the 2-year geek squad protection plan! Better safe than sorry when it comes to new tech that you love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no muss no fuss, just walk in and a walk out! what's better than not having to worry about a failure or break, with GS you know your covered not matter what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service. I have no problems when something is not working just call or take it into a best buy store and it;s taken care of just like that. No hassells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price but have not used it yet so counting on it lets see what happens when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this

    I would recommend this to a friend