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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11047 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,047 reviews
  • Rated 5 out of 5 stars

    HASSLE FREE AND FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it but I have used them in the past several times and service was fast, hassle-free and with no questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service and how great they are. I just wish they would fix things out of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans are always great. I get them with almost all of my purchase. Very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely people lovely service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WARRANTY SYSTEM EVERRRRR MUST GET WITH ANYTHING YOU BUY HERE THEY ALWAYS HELP OUT NO MATTER WHAT AND THEY ARE SUPER SWEET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers very affordable extended warranty plans for high tech items. I rarely have needed to use them, but they provide piece of mind knowing that the Geek Squad is there to fix things if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the Geek Squad replacement on my headphones and printers, they were able to replace my broken products, no questions ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor came in and mounted my equipment and connected everything and made sure it all worked fine. He made sure we all knew how everything worked and was connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and durability excellent for use im recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and recommend it 100%. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the warranty. However, for the price, it does seem easy to use if you ever have to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really come through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted the protection and I had had one previous experience with Geek Squad and a product defect. They were right on it and the replacement took only a few minutes. You can count on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year extra warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year extra warranty for my HP printer! It was Best Buy Geek squad advice and I was happy to get it and use it, for the very good price! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the replacement insurance once before for an inkjet printer that went defective, easy to use and no problem making claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a little peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a printer for my college student to put in his apartment, where something could more easily happen to it than in my own (adult) home. For $20, I have peace of mind for 2 years. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service! The way the helps and solves everything it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return my printer I purchase a protection plan, got replacement printer i was in and out in 10 minutes, great service. Geek squad service after duty hours. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have the Geek Squad protection. Because, I can be completely irresponsible and not take ownership for my actions with anything I buy. And they will replace it for me. not that I would ever do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with buying your Geek Squad protection plans. Every time I have an issue with any of my products, they will replace it or fixed it.

    I would recommend this to a friend