Customer Ratings & Reviews

Geek Squad protection is awesome. When the printers are acting up, we bring them in and pick out a new one. Doesn't get better than that. We try to buy all our appliances there and get Geek Squad protection on everything.

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

I was able to return an Epson printer that stopped printing quality color documents after approx. one year. This warranty resulted in very little out-of-pocket costs.

Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

I love that Best Buy has the Geek Squad product replacement for the simple fact I am in college and can't afford the extra surprise cost if you need something repaired. They help you with what ever you need help with.

Warranty covers most things that can happened to a product. I highly recommend getting the Bestbuy warranty just so you're prepared for the worst. I rather have it and not need it than not have it and need it.

I’ve always liked their service they’re very efficient and when I need something fixed they give you the time and it’s ready at that time

MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

These guys are always there to help. They are fast and friendly and will get you taken care of. It is worth the extra money just to have the peace of mind knowing that if anything happens they will take care of it.

Have not use it because I got a very good item , but sure the company will make it up to me if need it.

Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

it was on sale and it works great! would recommend

Thank goodness I have not had the need to use this but I bought it because my previous printer quit working.

I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

Has worked well ever since I got it. I can’t complain.

Geek squad personnel have been great! Showed great patience in working with the computer inept (such as myself). Fixed and inspected the equipment and helpful. Also used online service and they were good too.

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back