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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11047 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,047 reviews
  • Rated 5 out of 5 stars

    Beware of expiration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost forgot I had it. Used it within two weeks of expiration and was able to apply original cost to a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replaced easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection plan. A printer I bought broke down right before the 2yr period and I was able to exchange it for a new one of the same one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in-store and out-of-store great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to deal with. A must have to get thoes purchases protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pays off. Customer service replaces with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful, they explain what can and cannot be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how helpful Geek Squad is. They make everything so easy and help you find the right choices if you come into issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek squad service is the best I had ever. They have very competent and professional staff who makes our lives easy to solve all our technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest you get insurance on everything you get from bestbuy always a good feeling knowing they will replace or refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing. You never know what will happen with your product. It’s peace of mind, and a valuable tool that I’ve used throughout the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronic issues I have Geek Squad is there to save the day. Its nice to have friendly people on your side. I will always pay to have Geek Squad backing my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point! Super friendly and very patient with my many questions and concerns. Will aways get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buying peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty! I have had to exchange our purchases in the past and it was the simplest process! I would definitely recommend always purchasing the warranty with any Best Buy purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that I can get this kind of coverage for our office printer. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

    I would recommend this to a friend