Customer Ratings & Reviews

Hate having to buy protection plans, but they do protect you when your kids break stuff. Best Buy will replace with new, so you can let your kids use their stuff.

Never bought before but hoping it’s worth it this time.

You should consider this a necessity for any printer purchase. I have utilized this service which makes returns and replacements much easier.

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

Brought in iPhone for cracked face with insurance. They called before scheduled pick up. Phone was in perfect condition and work was very thorough

they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

You have to credit geek squad for how they have evolved over the years and still maintain professionalism and integrity.

Great lovely service never had a problem with replacements or troubleshooting best customer service I've ever experienced

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

I had used it before they solve my problem it takes time but it solved

The price for the coverage was unbeatable. Thankfully I never had to make a claim but knowing that I was covered for an entire product replacement, I had peace of mind.

Get geek squad if anyone is buy expensive electronics. If anything happens geek squad will try to get it fix or they will give you a gift card to get a buy one.

BEST BUY HAVE THE BEST GSP PLANS FOR EVERYTHING Laptops computer, TV's and everything you buy well I guess not everything you buy you get a warranty hahah!

I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

I’m so happy to have them through a phone call away because I want answers when I want to reach out and get the answers I’m looking for

Life would be much more difficult without the Geeks and their services. If something goes awry we don’t have to worry because they will take care of it.

I'm so glad that Best Buy offers this protection and always purchase it with any major electronic buy. It's well worth the money.

This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

It's hard to submit a review of a service until one has needed or used it, time will tell.