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Customer reviews

Rating 4.7 out of 5 stars with 8915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 8,915 reviews
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the value that it is and for the peace of mind it gives you knowing that they have your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad replacement is a great add-on for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that these programs are offered. They help safeguard your purchase and offer you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition to the family computing has been satisfied with the addition of products from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know when you may need it and when you do need it, they are always willing to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go without purchasing this protection plan. It works when your item breaks with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Word/Excell, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was an excellent worker. He explained what to do on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was always caring and made sure that my device was repaired and sent back to me in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty/service agreement is the best! I always get the best customer service at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it in case there was a problem and there was not on the product. Good to have the security in case there is. The Geek squad at the store does a better job than the one online for getting rid of malware-etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Program is invaluable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad makes good on it policies, saved me immense grief on an end-of-life product that has lost its durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service when I shop here or have troubles with products. Tim is an awesome customer service rep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad service. One of the best product replacement programs. Is super easy and straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide excellent customer service , I had problems with my grandson computer . They worked on it and it was as good as new. Best service to have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this warranty for vedeo game control cause controls are kiNd of expensive and they replace it with new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. They set up everything I had no worries and could enjoy my tv when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple, no hoops to jump through. Walk in show my receipt and product at the service desk, blue shirts take care of the rest. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty on any electronics. It will definitely save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get and helps with any issues. I mainly for peace of mind

    I would recommend this to a friend