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Customer reviews

Rating 4.7 out of 5 stars with 8916 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 8,916 reviews
  • Rated 5 out of 5 stars

    I always buy support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this support for our new Epson printer just in case. I always buy support for my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if something happens to our devices geek squad would replace it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter’s printer when she went away to college. Glad I did incase there was any issues with the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have when you have a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the replacement service once. It was easy and no issues to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection for a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is a great value and provides assurance things that do not work can be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to know what the repair cost can be. It covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totaltech maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have your tech equipment maintained the way it is supposed to run best bet ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this for my current product but I have been happy with it in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is always a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to be safe than sorry. Up front is frustrating to have to dish out money, but sometimes things break. Knowing your safe at least for a bit is always nice. Geek squad and bb will try make it right if something unfortunate happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan on anything $500 or more. I found it to be very necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan offered by best buy. Purchased this to cover my computers and gaming systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my geek squad package yet; however my boss used his and said it is a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this printer, has worked great until now. When it prints it’s off the lines and garbled so thank goodness I purchased geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance of a working product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a number of products I always purchase the Geek Squad Service and it has certainly been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with the replacement of my printer! Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Always Cover Your Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase coverage now no matter the price point because sadly, as grannie would say, nothing is made like it used to be! #HeyGrannie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have someone at your "six"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have sometime to go on this service and are hoping that we will not have to use it, but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This add on is great if you're a hard core gamer that needs things fixed often and best buy is great at replacing or fixing the items!

    I would recommend this to a friend