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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,049 reviews
  • Rated 5 out of 5 stars

    Geek squad is precise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is pretty knowledgeable and helpful when it comes to device mishaps or mistakes, very understanding team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to me to have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing available... the people are pleasant and knowledge able. I am in good hands with Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issued with Best Buy/geek squad warranties. Enjoy peace of mind when you get their coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my printer and with the replacement insurance I never have a problem getting a new replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind whatever happens to your product best buy covers you as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the printer i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and found what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer serivce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad help me out alot with this product. It stop working on me. And they sprung into action on help me resovle my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good investment for the Brother laser printer for son at school. Printer stopped working and BestBuy replaced it with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad installing TV, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use berry juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blander is berry good you can add everything h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. No hassle when service requested. Most reps are very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad change my printer really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the service he change my printer teqlly quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had wonderful service at Best Buy! Never a disappointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I purchase anything that supports this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I purchase anything that is a bit expensive, I normally get a 2 year Geek Squad warranty. It has paid for itself over and over again. From 65" TVs to small wearable technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth The Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 2-Year Geek Squad Product Replacement extended warranty on our electronics especially high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got a 2 year protection plan. Just in case if I have any issues! Pretty good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are the best plans provided anywhere. They really try to fix your product or replace it. Literally no hassle

    I would recommend this to a friend