Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11049 reviews
(11,049 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great, friendly service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Punctual and great price for the service. I have used the geek squad when I needed assistance with my new washer. The gentleman was prompt and ppolite. My washer works great :)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to have, I was having problems with my printer, I went to the store and they exchange it for another one without a hassle.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Mouse broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No questions asked, was able to get a new mouse. They let me pick any mouse in the price range. The warranty transferred over and the 2 years restarted.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Totally worth the money they have helped me every
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These agents are #1 in my book,Everytime Ive needed help they were fast,accurate and fixed the problem.Ive not gone with out it now.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
On-site repair work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Oled screen went down and the Geek Squad fixed it at my home. Fast clean and professional with personality was very pleased.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and dependable and i would definitely recommend to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent services and products especially for 2023
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection plan is great to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection plan is wonderful to have in case something happens with my product.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I Highly Recommend This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been great by honoring product replacement. I recommend getting this when purchasing real expensive equipment. Worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your manufacture warranty expires, Geek squad is a great insurance policy to replace your expensive electronic purchase.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up to a great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have only had to replace one device...a heavily used HP printer. Gee squad took care of it with no hassles.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
i always recommend geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i always recommend geek squad cause you just really never know and that why i always buy my tech in best buy and never anywhere else
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protected my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first laptop had an issue the Greek Squad stood by their guarantee. They replaced my lap top and made me a happy camper.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is the best to me. Since I’m by myself with no technology skills the geek squad is available to help always.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Covered my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet, but it’s so inexpensive and the coverage for 4 years, anything can happen to a printer
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad answered all my issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was efficient and courteous. The technician addressed all of my issues and solved them.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exteneded warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always a good idea to get a warranty I can't you how many times I didn't do it on other products in the past; and something quit on me. Better to be safe than sorry!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it. Glad Best Buy sells such great stuff. Hope this is enough words
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
4 year geek squad replacement policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the I replacement for big ticket items, it’s paid off more than once. I’d highly Reccomend you do the same
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LIFESAVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The $5 this cost me turned out to be the best investment I've made in a long time. One of the keyboard feet broke and Best Buy replaced the keyboard on the spot at the store!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
