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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,050 reviews
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very handy just in case there are any issues that need to be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Replacement Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST FOR EVERY PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service that I have used before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the extended warranty on products from this store before. It was particularly good for my daughter's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if you want to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient, great, amazing. I guess buy it, up to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working, No problem taking it back and getting a replacement. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan no matter what! I know it sounds like you are paying a lot but when you have high priced items, you want to protect them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hastle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this except that it works as advertised. They took my faulty product and exchanged for gift cards which i used to purchase something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement. I got it just in case. I know Geek Squad will have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try to buy warranty with my products and when I ever have to use it I have never had any problems using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-year Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new front loading washer and a new refrigerator. Due to the replacement cost of these applicances I decided to get the replacement polices. Have not had to use them yet (a good thing). But I think that the cost of the replacement policies were reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the warranty is good based on the cost. I don't have to worry about my printer breaking prematurely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a new product fast and got me out of the store happier than I came in. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure work with the G squad. They go above and beyond at my local store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my coud alpha s my cloud flight i had this plan the volume button stopped working and got replaced fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy to get my item fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad saved my butt, and It has saved me money over the years.

    I would recommend this to a friend