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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 11,050 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for convenient product replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 100 percent sure on the product replacement plan because I have not had to use it but nice knowing your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response with great customer service even thru covid-19. They were there when I needed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything electronic needs a great warranty back up. Geek squad always deliver what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optional but good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in case the AirPods I bought have any technical issue. So far so good but I’ll be mad if they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind - I used once for a 1 year printer that stopped working and it got replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not get the protection plans as they are very valuable and worth the money to pay for them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My rescue team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team goes above and beyond to help. Truly feel better knowing they are there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep tight, your item is protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy with confidence, your purchase will be replaced. Best Buy does a great job honoring their commitments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very responsive and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does not always agree with an extended warranty, but I have been grateful that I have indeed purchased them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always nice to have just in case, but the printer is so nice that I am confident I won't ever need to use it...unless there is a fire or something, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this when I buy something expensive if it’s an option. You never know what could happen so it’s great to have as a pack up plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a product and with the replacement insurance I never have a problem at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the geek squad you can’t buy anything with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I bought the 4 year protection plan. I don't have to worry if it stops working or needs repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for gaming mice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year GeekSquad Warranty is a must have for gaming mice, such as the DeathAdder Chroma, due to notorious build quality/quality control issues with Razer Products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any doubt that a product will fail before the warranty expires, buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just i case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t gotten a chance to use my geek squad on this product but i’m glad i got it just in case

    I would recommend this to a friend