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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 11,051 reviews
  • Rated 5 out of 5 stars

    It's pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the geek squad before, and they're always nice and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have only used once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the geek squad protection. They are very helpful and I have had one thing quit right before the year was up and it was replaced. Nice protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this on certain products. I have used it on a couple items that I have bought. They never give you a hard time they just replace the product that is defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I spend a lot of money on something at Best Buy, I normally get the extended Geek Squad coverage for it. Of all the times I've bought it, I have used it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad! We buy the service for all our printer ms and computers now. They are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have when things go wrong and break. It's worth the money and it saves you from buying a new item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection was there when I needed, The item was replaced with no cost,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I haven't needed to use this yet. Purchased just in case anything happens in order to keep peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my headset without question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always come through when I needed a replacement for my worn out or broken down equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to have professional to handle my expensive products as we don't know much about technologies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive to insure with the geek squad---- never know when something needs looking at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite printer thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Prints out fast and isn’t bulky for the quality of print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an item that may break this is a great option. Better than working with the manufacture and you walk out with a new device the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreplaceable service. All you'll ever need... Great comfort knowing that you have The Geek Squad to back you up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. Hopefully won’t have to but never had a problem in the past with these protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend someone to get product replacement plans on their items. It usually is very fairly priced and you further protect the life of your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Good peace of mind and great service. No hassle. We'll worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't want to get caught not having this when you need it the most. Save yourself possible future stress by having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty extension gives me peace of mind. But I do not think I will ever use it with any HP product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice , do not sleep on it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to add the geeksquad protection just in case of any issues with the product

    I would recommend this to a friend