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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11053 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 11,053 reviews
  • Rated 5 out of 5 stars

    Always get geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection with any product I get with Best Buy. I've only needed it once, and they are always professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Year Geek Squad Product Replacement great coverage for recently HP Printer purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it just in case i might just need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one year left on my plan. I probably won't get a chance to use it, which is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the geek squad yet but i do like to get the extra protection plan. It helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have issues with my technology, geek squad is right there with me to resolve my issues. Very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the warranty satisfies my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always get the protection. They always seem to honor it and I never have problems with the return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it and they are fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection to keep all my items that I bought protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only protection plan I truly trust when it comes to protecting my electronic purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending as much on whatever it was that I purchased this for, it made sense to do. I bought a lot in a short period of time so I don’t remember what it was that I purchased this for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most tv manufactures only give you 1 year. I'm so glad Best Buy can give you 2 years on TV's and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to repaired my laptop that I bought from best buy ~ 2 years ago by installing a new hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I had this when my printer stopped working 11 months after I purchased it. I took my printer in and they just gave me a new one with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have protection on our electronics. Best Buy always have the best protection plans and I am glad I was able to have this plan and get my item covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for modern electronics.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need to use this service but I feel better having a local resource that I can talk to and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont leave home without it... you have to have the coverage these days and for the price makes no sense not too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get replacement protections if you plan on upgrading, allows for store credit when done with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best! I had no issue with replacing with my new headset! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, no questions asked, replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't have tech devices without protection plan!! You can exchange tour device for any reason, within 2 years!! I have used this plan 3 times.

    I would recommend this to a friend