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Customer reviews

Rating 4.7 out of 5 stars with 11059 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,059 reviews
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have to say that they get the job done quickly and if it can;t be repaired they will replace or refund it immediately on the spot. Can't argue with that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good for the first 3 years then starting having trouble with it keep on turning off then had to keep re starting it so we just ended getting lap tops instead and they are much better for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Program is invaluable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad makes good on it policies, saved me immense grief on an end-of-life product that has lost its durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to replace electronics too many times not to buy the enhanced protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good thing to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing any computer or electronic devices, a person should purchase protection for their devices. The Geek squad employees are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy sales person explained everything we asked and then some. Very satisfied..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 4 year Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 year Geek Squad. And warranty that is available in case brake down happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the tech support from the Geek Squad and wish they would arrive at our home while on call dressed in their favorite cosplay costumes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying any electronic. A protection plan is always necessary. Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and assistance is very good. Great team and they help resolve the issues asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cant go wrong with Geek Squad's protection plans , especially for your high dollar purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2- Year Geek Squad Product Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good always have a Geek SQUAD 2 -Years Product Replacement Contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase the Best Buy extended warranty for electronic products. I've never had a problem with Best Buy when I've had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a long time. Just what I needed. About as cheap as I have found it. Can’t find a cheaper kind

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long-time subscriber to GS, and they provide quality information and service for my Apple computer; I’m disappointed that GS no longer covers multiple devices, so I’d have to purchase multiple coverage,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several household items using this plan. Always a safe feeling knowing your equipment is covered. Always available, just a call away or mouse away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year product replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement plan is good for peace of mind on printers and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Has Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote support option is convenient in these challenging times. I am happy for their friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and plan, small price, it is nice to have a good insurance from best buy. Total peace of mind

    I would recommend this to a friend