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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11059 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,059 reviews
  • Rated 5 out of 5 stars

    This is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are great, no worrying about paying for the item if it breaks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not problem at all, so protect yours items if something happen, the geek squad will replace right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty you never know when you are going to need it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that we pay for these things I have to buy the protection. I have never had any problems with getting replacements when I buy the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for any mishaps that may happen. You can never go wrong with the Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have the Geek Squak are very nice and there when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it once Ima say it again if you don’t protect you’re stuff then don’t shop here .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad protection plan or with their service for your product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There are cheaper and easier ways to do this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchase, Best Buy did not disclose that I would need to leave my old and new laptops, with my passwords, for 1 to 2 days with no visibility to what was happening. Very disappointed. Did not use service. Moving all my data to one drive made it more complicated to set up the new drive. I previously used PC Mover. It was cheaper, easier, and I didn't have to provide my passwords to strangers for up to 2 days. Geek Squad on-line was not helpful either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use the protection warranty but it did give me a Piece of mind if anything was to happen to my Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet but my cousin use hers and said it work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re always they’re to answer any questions even without having to submit a claim. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat service to keep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price especially if you shop at best buy on a constant level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers seem to have issues so we bought the warranty. It you print high volume buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answer any and all questions. Were very patient !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected TV without any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV, hooked it up to all ports and explained everything how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product which guarantees service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those policies that everybody must have to protect their investment in items that are sensitive to be easily damaged. Recommended !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional cusomer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to get a "bug" in my computer. I took it in for Geek's to check out. Not only did they repair it, but did it quicker than they said they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase with any electronics I purchase at Best Buy. If anything happens, you're covered.

    I would recommend this to a friend