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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 11,091 reviews
  • Rated 5 out of 5 stars

    Don’t make the mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not add the protection plan!!!!! I’ve had so many products replaced for free because of these protection plans!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that if it breaks I will get a free replacement if it can’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my Epson workforce pro printer wf-3820 I say this to say I never go without a warranty and it is a replacement and not a fixit warranty you bring the product to bb and they give you a new one or to your choice comparable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will forever be my go to. Love the protection and not having to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase after buying printer nuce know i have this protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used insurance for electronics, I hope it is worth what I pay for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great we returned our printer and got the helo we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added with Chromebook Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 12 year old sons Chromebook and am pleased to admit I've never had to use service. I do have friends that have and they've raved about the fast service and very knowledgeable staff. I think this is worth the value for those just-in-case moments. My 2 year plan actually expires in next 30 days, so I'd also highly recommend an Chromebook purchase. Great peace of mind knowing Squad is available. With prices of today's technology and gadgets, better safe than sorry :-) I'd definitely recommend adding to purchases. Plus you don't have to keep up with paperwork, Best Buy tracks for you within their system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy is professional, prompt, and kind. The folks that work there are all knowledgeable, and I appreciate their help. Otherwise, I would not waste money, but hope someone else would help me. I know I can trust the Geek Squad. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always neccesary in case soemthing goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always fix my issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best they make my life much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RubenG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the tec and very efficient, would recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet, but I have in the past with other electronics and the service is quick and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Available!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the Geek Squad. I have never had an issue that they didn't fix or replace. There are 2 main reasons that I buy everything at Best Buy! First is the Geek Squad. They stand behind everything and I can't tell you how many times I have used them. Second is the lowest price guarantee. So, I figure out what I want, look it up on the internet to find the lowest price, and then go buy it at Best Buy so that I can get the Geek Squad protection. Due to the amount of times I have needed it, I get the protection on everything I buy. Well, if something is less than $50, I don't worry about it, but for anything else, I don't understand why someone wouldn't get it. They surpass the warranties of any other store I have tried. I would recommend Geek Squad for any purchase of value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add on to product brought! Be safe get protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer so way. Great customer service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Return and exchange were done properly.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from customer service! Everything is done meticulously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say goodbye to our over 5 year old printer that was a great printer but, due to a hurricane dropping a tree in our home and us unable to get to the copy machine, the inkjet printer sat for months and the ink dried up in it. This had me considering a laser printer so, I bit the bullet and got one. Now, for 4 years, I'm worry free. I know I'm protected if this copy/printer has any issues. I've had electronics go out on me within only a few weeks, months and a year. The only time I didn't get a protection plan was for the one a couple of weeks. I even threw the receipt away! Lesson learned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been nothing but happy with this headset. I use it to game with my husband and his sisters on the weekends and it has great padding and is extremely comfortable, meaning that I can comfortably play for hours without feeling the need to stop to "rest" my ears or let them breathe. The controls for volume, mute, and power are big and easy to activate without searching or thinking, which keeps me in the game. And, while I'm no audiophile, the sound quality seems excellent. The only potential drawback I've run into is that, depending on your head's shape, the headset might slide forward if you look down quickly. I have had this happen on occasion, but my husband complained about it a lot when he tried it out. Overall, I would buy this headset again. In fact, I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff are always ready to help. Product bought is always durable and dependable.

    I would recommend this to a friend