Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11159 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 11,159 reviews
  • Rated 5 out of 5 stars

    a must have warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike some protection plans this one actually honors their warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!

  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE, GREATER TECH, GEEK SQUAD. AYEEE. HANNNNN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted it quickly and set up for me, very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping not to need Service but grateful to have this option, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service delivered quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great service from the Greek squad. Best buy is the best with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will not have to use this but good piece of mind knowing it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thing to have. Can't never go wrong on adding additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thing to have. Can't never go wrong on adding additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my issue working fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good in helping you out with any problems always have the right answer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it. I ended up having to return the printer and was able to replace it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the replacement warranty on any best buy product. Hassle free and great for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to purchase a plan just in case something happens to your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter’s printer when she went away to college. Glad I did incase there was any issues with the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Bought a robot sweeper. It broke they gave me a new one no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this support for our new Epson printer just in case. I always buy support for my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection for a low price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is a great value and provides assurance things that do not work can be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if something happens to our devices geek squad would replace it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have when you have a problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the replacement service once. It was easy and no issues to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Always Cover Your Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase coverage now no matter the price point because sadly, as grannie would say, nothing is made like it used to be! #HeyGrannie

    I would recommend this to a friend