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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11061 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 11,061 reviews
  • Rated 5 out of 5 stars

    Geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for us less than confident repairing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, good value and piece of mind- dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great system. If it breaks, they fix it, or replace it. Simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great Geek Squad service. I know they will be there for me if I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even imagine purchasing any electronics without the security of my Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used them. But overall I heard good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike some protection plans this one actually honors their warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were of great help to mount and install everything, perfect when you don’t know what you’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with setting my printer up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so amazing. They are so amazing to work with and they help you understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have someone at your "six"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have sometime to go on this service and are hoping that we will not have to use it, but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will test out if need be when the time comes, but at least I have peace of mind....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service delivered quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan offered by best buy. Purchased this to cover my computers and gaming systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to get this protection. Just in case something happens I had My daughter spill something on it and without this protection your screwed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laser printer for home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't print much and was tired of the ink jets drying up. I purchased this little gem and have loved it. I haven't have any issues in printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love the replacement program. i've had to use it and it was so simple with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Altho i havent had to use it yet , i am happy with thw quality of my items that i dont have to , but to k ow i am covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my geek squad package yet; however my boss used his and said it is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone. I have had nothing issues with it since i purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection for a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is a great value and provides assurance things that do not work can be replaced.

    I would recommend this to a friend