Customer Ratings & Reviews

Don't normally purchase extended warranties, but decided to on this one due to itsmultinfunction capabilities

Its usually hit or miss but you never know when disaster will strike. I believe if the value is there not only will the extra warranty save you much time and money, I have gotten upgraded because the product has been discontinued. If you can afford the extra cost I would definitely recommend taking the chance on geek squad.

The associate at the store recommended it’s a four-year protection plan no matter what happens to the printer. They will replace it with a new one definitely worth it.!

Best feature of printer are the ink cartridges last for a longer period and printing is very clear.

The Tech mounted my tv help me hook up my directv box and made a few suggestions that we didnt think about. I just bought a Refrigerator from Best Buy and because i have the total care package delivery and haul away was free - best purchase I made in a long time.

Best warranty out there!! They have never let us down!!

We have thousands of pages of old family documents to scan. With the old paper comes dust & flakes of paper. Our machine is very easy to clean, which is done quite often, so when this four year warranty was offered we took it. It gave me a piece of mind to know we are covered for our investment of our machine!

I always purchase the service plan when I buy a printer. I have gone through quite a few printers over the last 5-6 years because I do a lot of printing and it has saved me quite a bit of money. When I do have to replace one I have never had a problem using this plan.

Never had the chance to use it. When I did they were no longer working on computers in the store. I could not be w/o my computer for the length of time they would have it. I had & have been working on Insurance miscellaneous claims from Hurricane Micheal 10-10-2018.

Product replacement is something that everyone should consider. depending on the merchandise that you purchased at Best Buy they seem to have such good quality products sometimes you may not need a warranty. I have been very pleased and my family with Best Buy products and I highly recommend it to anyone and everyone

You need this ! It's highly recommended. For 10 buks you will cover things such as headset, ps controller etc. Trust me, those thing break easily. Not because they have poor quality, but it's because kid is a kid. Best buy would process your return with NO HASSLE! I ve done it bunch of time.

2-Year Geek Squad Product Replacement 2-Year Geek Squad Product Replacement I can't begin to stress the level of importance when it comes to acquiring the two-year geek-squad product replacement plans or any warranty that Best Buy provides because they definitely will take care of you but make sure that you get the highest years available or extended your warranty as well.

The agents did a wonderful job helping us!!!!!!!!!

Geek squad 2 year agreement was purchased with a printer The printer failed 7 months later. Returned the printer to Geek Squad and without hesitation, Geek Squad told me to pick out a new printer and the pro rated credit that was available. The Geek Squad Product Replacement was a good choice

I don't usually buy extended warranty or protection plans on anything I buy. But this is a service I can't live without. I use my computer/laptop a lot, but I'm no expert. Every few months (over the phone) I have the Geeksquad clean it up and it runs better/faster. If something happens and it needs a new part or I crack the screen, it's free parts and service. Best bang for my $$$$$.

I purchased an HP Tango printer last year and have really enjoyed using it. It is lightweight and fast. I liked the promise from Geek Squad that they would replace it for me if it broke down within the 2-yr. mark. So far, the printer has worked great, but it gives me peace of mind to know that it can be replaced if it gets damaged!

As a small business owner, it’s imperative to have protection on my purchased equipment. I purchased a scanner which jammed and wouldn’t scan the # of pages as advertised. I was able to rerun and purchase a new highly effective scanner after. Geek Squad made it a cinch to return/refund for a better product.

Always get the warranty it's worth it get the warranty

The geek squad service is a must when making purchases!!

Thank you your team is always helpful and professional