Customer Ratings & Reviews

4yr Geek Squad Product Replacement. Absolutely the worst support available. Chat support never picks-up and when you call support, you sit on hold 15-minutes or so, you get a non-technical person who changes their answer to match whatever you say. Ultimately they give you the option to pay for their technician to come to the house to analyze the malfunctioning product or to take it into a store (an hour drive away).

Great for what we use it for Print anything anywhere from any device

Peace of mind. Need i say more. No hassles or questions asked.

Always a good thing. Cannot go without some kind of help.

I appreciate knowing if needed help, I would have someone to contact

For the price it was worth it. I hope to not have to use it.

Like knowing we'll be covered should anything happen to the printer.

Always nice to have warranty to lean on if product disappoints.

I have yet to use the geek squad bc my equipment is satisfactory

I Haven't had to use it yet. Just in case purchase.

Haven't had to use it yet, but it gives me good peace of mind.

have not had to use my plan yet.but ilike knowing i have it

I would not recommend buying this product with out the warranty.

Nice to have in case something happens to the computer

i recommend ge tting insurance on all electronic devices

I bought the 4 year Geek product replacement for an Epson printer. After about 4 months I had a problem with the printer and brought it back to Best Buy.They gave me a new printer but I lost the 4 year Geek replacement warranty for some reason. I was still under Epson's original 1 year warranty. I have no idea why the extended warranty wasn't transferred to the replacement printer. I spent $50 for the extended warranty and never got to use it.

I am not entirely sure what I a paying for. I hope it is worth it.

I always get warranty wth Best Buy whenever the option is available

I like having the Geek Squad protection since I am not tech savy.

Great warranty for any product! Not expensive and protective!