Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11193 reviews
(11,193 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Will always recommend the replacement plan. The ease of getting a new product if something happens is next to none.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for a small business. It was a great buy and does everything I needed it to do. Fast print. Clear copy. Great fax option. No issues!!!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GS Product Replacement Plans.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one should be without these!! I know they say not to buy extended warranties etc.. but these plans are definitely worth the expenditure, especially as they cover accidents- and when you have two children---- I have the plans on items both large and small!! Would certainly recommend.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek Squad protection is inexpensive and worth it. I called in to get information on my device and they helped me right away, great customer service.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Geek Squad product replacement for any purchases over a couple hundred dollars. It's a good investment as it is a fraction of the product price, and it more than pays for itself whenever I've needed to have something repaired or replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with my printer. Have not had to use it so far. The extended time goes for the length of time the printer is expected to last. So is a good investment.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geeks!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent assisted me in everything i needed set up. Fast courteous and professional! Love the Geek Squad!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service should buy geek squad buying any merchandise never know is worth the money thank you for having
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We find this worth the money so far. Since we have limited space we were concerned about items fitting. We were able to have someone come to the house to evaluate space and options. Jeremy was awesome and helped through the delivery process.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
GSP for the Computer Accessory in your life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GSP Woot. I purchase this for my Logitech H800 Wireless headphones. I use these daily and as such. I purchased GSP to protect my investment. As much as I use these, I expect them to fail. Only time will tell, however, Logitech are reliable and high quality.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Thanks to Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to years of use for my product with knowing Geek squad is here to help me whenever I need them. Thank You! :)
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I like how this works?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Only best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is the ONLY reliable place to go for repairs in Athens. Straightforward and excellent service
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection without worry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always make sure I get protection on all my products because Best Buy always comes through with the plans. No matter how long you’ve have the product during its most usable lifespan which is honestly about 2 1/2 years depending on item, Best Buy is great with taking things off your hands and fixing them or replacing them!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I am uncertain of a product I use protection plan. With printers I get The protection because my printers are not used often and stay on. Thus the ink will dry and clog the heads. With protection you just walk into best buy and swap it out. That simple.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I am uncertain of a product I use protection plan. With printers I get The protection because my printers are not used often and stay on. Thus the ink will dry and clog the heads. With protection you just walk into best buy and swap it out. That simple.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and always helps with all issues and reliability service. Do wish they had walk in , must have appointments though. But worth the extra money for warranty
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me figure out I just needed ink for my printer.( new printer) They were very helpful. I am so happy to have someone competent to call when there is a Robles with my equipment. Thank you Geek Squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Nadya. Thanks so much for sharing this with us! We're so glad to be here for you if you need help. We look forward to hearing from you again.
