Customer Ratings & Reviews

This warranty has worked out great for me on a Netgear USB Network adapter. They have broken 3 times and every time they give me another one. It is just a hassle as it is a hour one way and you always have to wait in line and don’t forget to bring your receipt.

I would never buy any electronic items from Best Buy without an extended warranty. Best Buy is the one merchant that does not give you any issues and make refund or replacement stress free. Highly recommend!!!!!

You can't go wrong with buying this Protection Plan! I now buy it with EVERY purchase since my 70" TV screen went out. They came out within 24 hours to replace it!

Joel has been responsive and helpful, with a very difficult situation with our remotes. He's called back as soon as he's able, and been very clear in his instructions. The problem we've had, I think, stems from the fact that the remote with our cable box seems to not work well in conjunction with a sound bar we purchased.

I have not had to use this service yet, thankfully. However, my experience with Geek Squad thus far lead me to believe that I will be assisted promptly and fairly if issues ever arise. Highly impressed with Best Buy's customer service thus far.

I recommend getting geek squad protection for ANY ELECTRONIC you purchase at Best Buy . and they are reasonably priced too . I love this four year protection plan for my printer . I have a piece of mind every time I USE IT !!

A great coffee machine to have can go wrong prices right

Wonderful! Feed Squad has your back and make siee they take care of any issues I have.

Must have service for you purchases. the replacement and repair process is very simple and have been getting these with all my best buy pruchases and have been happy so far. Already used it 2 times for my open box items and woul recommend

iF YOU NEED SOME THING FIX GIVE THEM A CALL AND THEY GET YOU RIGHT!!

Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.

I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park

This is a great offer for four years. Most guarantees are for only one year.

I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

I haven’t had to use it yet, but looking forward to using it when I need to

I bought this thinking I would never it My printer quit working and it was replaced free of charge

We always buy Geek Squad coverage on large electronics or anything that has buttons.. It has been used.. Especially when my father purchased all new electronics after a tornado destroyed his home.. TV's, computer's, etc.. Always professional.. Even when its as simple as he has just pushed WAY to many buttons...

I always rely on Geed Squad. They are efficient and supportive.

This is an invaluable purchase with a printer because of the amount of usage it undergoes.

Amazing price great customer service love them if you need anything repair they the one to do the job