Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11025 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 11,025 reviews
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on Geed Squad. They are efficient and supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an invaluable purchase with a printer because of the amount of usage it undergoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price great customer service love them if you need anything repair they the one to do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the extra dollars spent. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied With Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with this purchase... Enjoy all the features of this product. The printer copy, scan, fax and of course print... When printing in color, the pictures are vibrant. I would highly recommend purchasing this item. Very pleased...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE = CONFIDENCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to test the waters with the 2-year GEEK SQUAD PRODUCT REPLACEMENT PLAN, but the fact that it's there has allowed me just enough confidence to continue trying to keep the HP OfficeJet Pro 8720 it is insuring, even though I've already gone through 2 in 2 weeks under the standard 15-day replacement program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for a long time and this is a must have. I can not tell you of all the time fustration not to mention money Geek Squard membership has saved me. I have antivarus and Web spyware protrction on all my devices but it just des not detect everything. There is also me, downloading stuff, need I sau more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without my Best Buy Geek Squad Product Replacement coverage... and it has paid off HUGE for me! The peace of mind alone is worth it but actually receiving the benefit of a replacement or store credit, no questions asked, for a product that just didn't fit the bill is well worth it!! Just do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! My wife and I are very happy with this product. We use it everyday. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take out a geek squad service plan to protect myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to have bought the product replacement on my tech products like my printer because you never know when something will go wrong. I have had products go wrong and luckily had the product replacement warranty and either had it repaired or replaced. Saved just in the headache of worrying about it if nothing else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD IS A LIFE SAVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile Investment Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the runaround from another gaming headset producer for a warranty replacement on a malfunctioning headset, I decided I'd buy the protection BestBuy offers - 2-Year Geek Squad Product Replacement for my replacement headset. Now I can simply go to my neighborhood BestBuy if there are any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was well worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Be Without Out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best product warranty no other company can compare always purchase my electronics from bestbuy A1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printed colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine and saves you a lot of money, the only thing I don't like is it does't print exactly the colors you see in your screen. I've changed the shades within a single color and the printed result is the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t always get protection on purchases but on larger items like printers I do. It has been neurotically because printers tend to go out after 2-3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch some Managers can be evil...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

    No, I would not recommend this to a friend