Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 11,029 reviews
  • Rated 5 out of 5 stars

    High quality and great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jonah. Thanks for sharing this with us! We appreciate the positive feedback! If you have any questions or need any help, please reach out to us.

  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful thing I love people always help you. It’s really good be with you guys thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind knowing that my investment is covered for 4 years is priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage for laser printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase Geek squad coverage for items that are not inexpensive. Fortunately, I don't always need that coverage (haven't for this item) but I have on several occasions, which was helpful. And it gives me peace of mind for not much cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extended Geek Squad insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service prices are great, and the ease of use is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek Squad for gear replacement

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy geek Squad for gear replacement, make me feel so comfortable any time that I go to Best Buy to buy any product, because if I’m working and anything happen I know for my experience with this Geek Squad that the service is gone just extraordinary!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Geek squad is always helpful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this product, but I have had experience with Geek Squad product replacement before. Not bad.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Well worth it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having protection on my items because I can replace them if something goes wrong !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad replaced my washing machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer gives excellent copies. It was easy to connect to my home wi-fi and does not use up a lot of ink. I can print from my computer or lay copies under the cover. Very easy and dependable. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always made my TV purchases from Sam's mainly because of the price of the warranties but when Bestbuy up their game to compete with them now I would hesitate to get a TV from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatt quality protections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just gotta have coverage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting coverage on my purchases is the best way to protect my investments. If anything goes wrong or if something is just not working, I will always be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On anything $200+ I buy geek protection. When I have had to use it I’ve been grateful to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are so professional and courteous. They take the time to explain what needs to be done and when your computer is returned, they explain what was done. They take the time to see if you have any questions and they are so sincere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

    I would recommend this to a friend