Customer Ratings & Reviews

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

Love the Geek Squad, when ever I've had an issue they are quick to fix or replace. They are always courteous

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.

This is awesome can't wait to meet the geek squad i hope their ad v cool in person

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

Great service, definitely recommend to get it. Smart move

The Geek Squad has help set up all of our computers and has taken care of any problems or questions that we have on a as needed basis. They installed our new TV and instructed us on proper use and cleaning of TV. We would never stop using their services.

Some things are worth insuring. Geek squad protection on my printer and monitors have been a saver. Do the math and if you think there's a possibility that it can break or lose its efficiency, consider spending an extra few bucks.

I have always made my TV purchases from Sam's mainly because of the price of the warranties but when Bestbuy up their game to compete with them now I would hesitate to get a TV from them

I loved this guarantee no problem no issues. I recommend 100%

I haven’t had to use it but it’s nice to know I have that added coverage- I would be lost trying to figure out what’s wrong if something did go wrong with my printer .

I don’t always get protection on purchases but on larger items like printers I do. It has been neurotically because printers tend to go out after 2-3 years.

This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

Geek Squad warranty protection at the best warranty protection on planet Earth. He walking to the store for product as an issue they fix it or replace it right there. If you're buying something from the store and they offer this plan you should buy it. I saved me so much money over the past years

We are pretty able when it comes to setting up computers and getting what we need to function but the Geek Squad was able to detect and fix a problem in a very short time. Well worth the money to get the support

You can't go wrong with the Geek Squad product replacement plan, every single electronic we buy for home and office we add the plan and we have a piece of mind that if something goes wrong, BEST BUY will fix the issue on the spot. NO THIRD PARTY involved LIKE WITH THE COMPETITORS.

This was not my first choice but when I arrived at the store, it was on sale, for $100 off and I was in a hurry, so I bought this one...What a great decision it turned out to be! I am very happy with the machine and not one problem with it, I easy to set up as a wireless network printer, and a great set of features.

very perfectional people very fast service and the employees treated me whit a lost respect and canines