Customer Ratings & Reviews

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Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

Great customer service. They are always willing to help out. Very professional

I won't buy a product anymore without the warranty on it. Anything happens, it's covered. You get a new one and just pay for a new warranty. I've been through 3 keyboards in a year, at $150 plus a pop, My son has gone through at least 5 headsets, and we pay about 20 bucks to replace them. Worth every penny.

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

At the end of the 4 year Geek Squad service plan I had a minor problem with my refrigerator, some of the display wasn't working. I called in for the repair, a service company called and made an appointment. The repair was made all is good.

We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

I love Geek Squad, they are vey helpful and I have never had a problem with returns or getting something replaced

I always get the extended warranty when I purchase an item that is a little pricey. I have only needed to use an extended warranty once but, when I brought my item back it was simply replaced with no issues.

Love warranties. My mother calls me the Warranty Queen because I get warranties on anything that allows it so I am protected.

Purchased this product when I bought my HP printer, just in case something went wrong. So far, no need to use because the printer has not failed. This was very inexpensive insurance because printers are notorious for failing just when you really need them.

I haven’t had to use geek squad yet but it is very good knowing that they are there if I need them

I appreciate and recommend this service it’s good to have the peace of mind

Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

Love it, ninja products are always my go to. You can never go wrong with this product

I haven't had to use it yet but it's great to know that I have a backup plan in place. Well worth the price!

I always buy qeek squad with almost every elecronic we buy. There very helpful and do there best to fix my items if they can't they will replace it or if they dont longer have the item they give you store credit as long you have warrenty with them.

Unless it's cheap enough just to replace something, just get the warranty of geek squad, especially if its computer related, because then they will help you for all types of stuff not just because you dropped your camera or mac in the ocean.