Customer Ratings & Reviews

I haven't used them yet but thinking of trying them before my time is up to use them!

Mr. EASTERDAY at store in Mankato is intelligent delightful and extremely helpful. He needs a raise!

Awesome and convient for me and my entire family and household.

My printer failed and I used my Geek-Squad Protection to quickly and easily replace my printer with no problem! Geed Squad is amazing!

I haven’t used the warranty just yet but if anything goes wrong with the printer i just take it back to the store and they give me a new one

I have only had to use the warranty once but it was no hastle at all!

Like the options that this service offers for the most part

Always have peace of mind with GS service. I always get the GS Protection Package when buying expesive electronics.

Very helpful with all purchases answered all questions. Asked would definitely recommend this department for all your repair needs.

I haven't had to use it yet but it's nice knowing it's there if I need it. Great piece of mind.

4 year protection fo my new HP printer. Great product & value. Wouldn't go without it. Brought a new HP printer. In September 2025. Very highly recommending.

It’s great not having to worry knowing my purchase is protected!

Gerk squad helps with every issue i might have with my purchase on point and quick to resolve any problems

I recently had the Geek Squad team come over to set up my new home theater system, and I couldn’t be happier with the service. The agents were punctual, professional, and very knowledgeable. They mounted my TV perfectly and connected all my devices seamlessly. They also took the time to explain how everything works and answered all my questions patiently. The whole process was smooth and hassle-free, and I felt confident in their expertise. The service was definitely worth it, and I would highly recommend Geek Squad to anyone needing tech assistance.

Love the fact that Best Buy has an option to purchase merchandise protection. Important especially when it’s for electronic investments.

I have purchased accidental protection. many times over the years and have never had any trouble getting my covered item repaired or replaced.

I depend on Best Buy’s to make a defective product right, I am Thankful for Best Buy’s, Thank you .I Tell everyone about how great and dependable you all are, you make my life so much easier, when I have a question, you have the answer, I am very proud to be a Best Buy’s customer and I give you all the highest rating of any company I have default with, when you installed our Large TV you were fast and efficient and knowledgeable, keep it up Best Buy’s, One more thing the Ocala FL Best Buy’s the people are so friendly and they don’t hesitate to offer you help, definitely try them out.

Have not used it yet. And really hope I don't have to

I always try to get this 4 year protection for my high value items that sooner than later will come in handy and is a lifeline to not worry of having to lose out but be assured that it is a win situation with this Geek Squad 4 year accidental protection when you really need it

Got the geek squad warranty for controllers that I bought for my kids. Great coverage and great cost..