Customer Ratings & Reviews

I feel a real sense of ease knowing that I have this protection! Whether your setting up a new printer to having issues with other electronic items, big or small, I love knowing that I have back up!

The agents were very helpful and answered our questions thoroughly

I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

This oroduct is very convenient snd easy to use….i love it

Returned this item thinking it was the problem and come to find out it was the splitters in the cable. While I was there they couldn't test it so they replaced it with a new one. Plus it was on sale during the replacement and they gave me in store credit for the difference. Thank You Best Buy/Geek Squad!!!

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

Haven't used the services yet but its great to know i have printer replacement protection.

Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

Needed a hardcover for my tablet. The one that should have fit did function in the manner that I was looking for So I went a size up and it fit better and also allowed the charger to be carried just in case

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.

Never had to use it but peace of mind is paramount.

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

You can't go wrong with the Geek Squad product replacement plan, every single electronic we buy for home and office we add the plan and we have a piece of mind that if something goes wrong, BEST BUY will fix the issue on the spot. NO THIRD PARTY involved LIKE WITH THE COMPETITORS.

The comfort of knowing the Geek Squad is there if you need them brings peace of mind. I have used them on a prior purchase and because it could not be repaired they replaced with a new Kindle and I was quickly on my way.

I purchased the 4-year Geek Squad Service for my HP DeskJet 3755 wireless printer. Why? Because, at $20 for four years, it was a great bargain!!!

You never know that’s why I got it I haven’t had to use it yet but I got it if I need it so thank you Best Buy for being the best buy in the best people the best company out there awesome makes me happy

Geek Squad warranty protection at the best warranty protection on planet Earth. He walking to the store for product as an issue they fix it or replace it right there. If you're buying something from the store and they offer this plan you should buy it. I saved me so much money over the past years

Have used it several times they’re really good at what they do sometimes things some work out for me but other times most of the times they do like today I got disconnected but it wasn’t his fault he did help me thank you

A cheap remedy for peace since you just never know, even with a stellar product.