Customer Ratings & Reviews

4yr product replacement, for a great price. Kicks in after factory 1yr(or 2yr) and is a must. Printers break out of no where My last hp printer lasted about 9 yrs and just went out sending a fax.

I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

Love the Geek Squad, when ever I've had an issue they are quick to fix or replace. They are always courteous

The previous printer had a 2-year product replacement and when it died Best Buy replaced it for me at no cost. When asked if I wanted to get a 2-year product replacement on the new printer you bet I said yes.

[Employee of bestbuy] Best part about Best Buy?!?! The Geeks!! I protect all my stuff with GeekSquad protection!

I am so glad I purchased this along with my new printer. There was a line printing on paper and could not remove it. Took it in to Geek Squad and they replaced the printer no questions ask. Nice! the only thing is I had to purchase a new one to cover the new replacement printer.

I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

This is great. I had a question about the laptop setup. They were able to answer question and sign on over internet and correct and download something . Didn't have to leave home and return to store. Very helpful!

I like the comfort of knowing I have GSP and that they always come thru when I need them-sometimes a little bumpy of a ride but they always make sure to do what they can to make the customer happy on some level. Thank You Geek Squad!

Best replacement plan ever! Zero complaints and I have been buying them for years.

Geek Squad provides me with the security and confidence that I will be able to get any problems I have with my devices taken care of quickly and efficiently. Peace of mind is a winner.

Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

I had a printer completely stop working a few months before the coverage was over. The checked out the printer, saw that it didn’t work, issued me a gift card for the original purchase price. Well worth the price

Geek squad replacement plans are great for items that they have and keep in stock for a while. I have utilized them for computer keyboard replacement since the bluetooth ones seem to fail for me every 6 months. It's fast and easy.

Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

very perfectional people very fast service and the employees treated me whit a lost respect and canines

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.