Customer Ratings & Reviews

I contacted the Geek Squad for some advice and they had all the answers and very friendly. I will purchase the 4 year geek squad replacement on any product I purchase.

Thanks for helping me set up my printer. Quick over the communication with an actual person.

Geek Squad provides me with the security and confidence that I will be able to get any problems I have with my devices taken care of quickly and efficiently. Peace of mind is a winner.

Haven’t used yet but when I do I will come back and let you know how well it is

The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

You can never go wrong with the warranty plan. If it breaks, Best Buy Repairs, Exchanges or replaces, No questions asked!

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

4yr product replacement, for a great price. Kicks in after factory 1yr(or 2yr) and is a must. Printers break out of no where My last hp printer lasted about 9 yrs and just went out sending a fax.

Called once because I thought my Razor Kraken Headphones weren't working the guy was very patient on the phone and didn't treat me like dirt because my only problem was that the headphones were slightly out of my ps4 controller headphone jack.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

Geek squad service is good and easy to use. Quick service.

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

We bought two pairs on speaker head phone and we're very happy with them. We bought 4 external speakers and we're very happy with them. We bought a WiFi attachment to use with our new speaker head phones and it works quite well.

2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)

I’m so glad I got a warranty on the tv it was the best thing I ever did. The service man was great and he knew exactly what he was doing and didn’t take to long to fix the Tv. Thank you for the great service.

The agents from Best Buy was able to set-up my new system and examine it to confirm it's running smoothly. Geek Squad tech support answered all of my questions as well. This added coverage plan is a great way to product your investment.

I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

So glad to have this coverage. I am always happy to know they are there in case I have a problem with a product I purchase. Good deal for the money.